We’d love to be able to say none of us have had one of those experiences where service just fell way short of what we expected, but the truth is it happens far more than it should. If a customer expects one thing and gets something different there are a whole lot of factors that […]
Author Archives: Chris
15
Apr
Apr
Not many of us have the advantage of this type of conversation starter at a professional gathering. This month we’ll explore how you too can respond well to that question: “So, what do you do?” You’re not alone in how difficult a situation this is for so many people. Will I sound boring? Will I […]