Author Archives: Chris

Do you really know what message you are sending to your customers?

As we go along in our business day to day, do we ever stop and wonder how our clients or customers really view or perceive what our business is about – and are we telling the right story? Customers view our business through more than words and pictures. When we’re telling our story we need […]

Is your website performing how it should?

Unless you commit a healthy advertising budget, a website is not much more than a brochure sitting on a desk unless it has the right keywords and SEO so people can find it through searching easily. Then when people do find it the speed it displays and the way it performs all affect the user […]

How to raise your prices

The cost of living and running a business is rising. Banks and utilities are increasing their prices all the time. The unfortunate reality is we may need to follow if we want to remain in business. This isn’t easy for many people, so here are some tips for what to think about. 1. Stay competitive […]

Xero Tips for Small Business Owners

From your friendly local Accountant Many small business owners have now discovered the simplicity of using Xero Accounting software to help them manage their business finances, and Tracey, from Ask Your Accountant Ltd, has given a few tips to help you both get more out of Xero, and to ensure everything is ship-shape, saving your […]

Do you wish you could clone your best customers?

Let’s face it, once you have a good customer it’s far easier to offer more to these customers than it is to find new ones. Make sure you are making the most of relationships you have first. To begin, we need to know who our best customers are: 1. Look at your top 20% customers. […]

Get back in charge of your time

Proper Planning Prevents Poor Performance (There is also a popular uncensored version with 6P’s) Ask yourself, what is your biggest challenge in managing your time? Have a think about some of the other things that prevent you controlling your time too. How often do you do things at the last minute, or say there isn’t […]

Huey, Dewey and Louie’s picnic (Helping people find the error in their ways)

It doesn’t seem to matter how much experience we have, each day we can find ourselves faced with issues that can make us wonder “How could I possibly have gotten this so wrong?” I recall once hearing the saying “Every day is a school day”, and that has resonated with me ever since. In this […]